Thank you for shopping with Newam Auto. Customer satisfaction is important to us, and we strive to provide quality automotive parts and accessories. Please review our refund and return policy carefully before making a purchase.

Returns

We accept returns within 30 days of the delivery date for eligible items.

To qualify for a return:

• The item must be unused, uninstalled, and in its original condition

• The product must be returned in the original packaging

• Proof of purchase or order confirmation is required

• Items showing signs of installation, damage, or misuse may not be eligible for return

Non-Returnable Items

The following items are generally non-refundable and non-returnable:

• Used or installed automotive parts

• Electrical components

• Clearance or final sale items

• Customized or special-order products

• Products damaged due to improper installation or handling

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can review the issue promptly.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing times may vary depending on your bank or payment provider

• Shipping charges are generally non-refundable unless the return is due to our error

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

We recommend using a trackable shipping service when returning products, as we are not responsible for lost return packages.

Order Cancellation

Orders may only be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Company Name: Reverie International LLC
Website: newamauto.com
Email: info@newamauto.com
Phone: +1 (917) 530-7138
Address: 80 Butler Ave, Buffalo, NY 14208, United States